Operations Assistant

Duties:

• The primary focus of this role will be to provide daily operational support to the Head of Wholesale / Retail, and to provide some general assistance to the Operations team.
• On a daily basis you will be involved with;
• Stock reconciliations
• Updating details of all incoming/outgoing wholesale stock, day to day database management, processing wholesale customer orders, liaising with freight forwarding companies and booking transport for the delivery of customer orders.
• You will also have a key role to play in the daily liaison with third party warehousing and production staff in respect of customer orders, as well as raising/closing down works orders, and maintaining effective filing systems.
• There will also be a requirement to be involved in the tracking of containers from port to store and liaising with external clearing agents.
• In putting POS
• Arranging for orders to be packaged

Skills:

This is a very busy, time critical and challenging role and we are looking for candidates who can demonstrate strong experience of working in a similar environment, with a successful track record in operations.
Candidates should have a strong outgoing personality, be ready to challenge the norm and use their experience to deliver the best service for our customers.
Self-motivated, hardworking and able to perform effectively as part of the team, or on your own.
You must also be able to show that you have strong organisational skills with the ability to deal with daily issues in a timely manner, resolve queries, provide solutions to problems, and prioritise your workload.
It is essential that you are a clear and effective communicator, on the telephone, face to face and in writing.
Experience of using an ERP system, particularly Prophet, will be very important in this role and of course you will need to have excellent computer skills and be fully conversant with Microsoft Word and Excel