Customer Service Advisor

Pertemps SSDC - DDT

Posted 2 days ago, valid for 20 days

West Molesey, Surrey KT8, England

Full Time

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Sonic Summary

The Customer Service Advisor position is based in West Molesey and requires full-time candidates who can work most weekends.
This role involves a mix of customer service, sales, and facilities management, offering a unique daily experience.
Candidates should have prior experience as a Customer Service Advisor and possess strong listening and interpersonal skills.
The salary includes quarterly bonuses averaging around 10-12% of the annual salary, along with various benefits such as a pension scheme and additional leave.
This position provides significant opportunities for career progression within a leading storage company.

Customer Service AdvisorWe are currently looking for a Customer Service Advisor to join a dynamic team based in West Molesey. We are looking to speak with full-time candidates who can be flexible to work most weekends. This is a brilliant opportunity with plenty of room to progress your career in a leading storage company. Responsibilities:This is a highly varied role role:?part?customer service,?part?sales and?part??facilities management. This is a truly unique job and no day is exactly the same. Here are some of the things you’ll get up to day-to-day:

With a good understanding of the customers’ needs you’ll help them decide what the best solution is for them
You’ll maximise sales at every opportunity through promoting our products and services
You’ll offer the highest quality of customer service in person, via email or phone.
Completing daily health and safety walk rounds you’ll help to maintain the general cleanliness of the site
You’ll carry out general administrative tasks on our database

Who we’re looking for?You will be:

Friendly, warm and you enjoy meeting people from different walks of life
A great listener with a genuine interest in helping people
Able to work well both on your own and as part of a close-knit team
Hungry to learn and wanting to expand your skill set
Good at managing your time
Experience as a Customer Service Advisor would be preferred

What?we can offer you

Quarterly bonuses averaging around 10-12% a year of salary
Additional day off for your birthday
Great pension and share save schemes
Travel benefits - cycle to work scheme/ free on site parking and season ticket loans
Family-friendly policies such as extended maternity pay, shared parental leave and adoption leave
Nurturing career support such as comprehensive induction training, development programmes, on-line resources, apprenticeships, workshops and days off for volunteering

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