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Salary: £30,000 plus, subject to experience
Location: Office based role in Westcliff On Sea
Hours: Monday - Friday 9am to 5pm
Holiday: 20 general days plus bank holidays and Christmas close down
Summary of Role
- To provide support to the broking team, including liaising with clients and insurers where required
- To help the team achieve the targets set
- To administer and service client’s needs, which includes, preparation of quotes, processing midterm adjustments and all other general administration and client handling.
- To cross-sell products according to the demands and needs of the existing clients.
- To assist the Directors and other staff members when requested.
Key Skills and Experience Required
- Excellent technical knowledge of Insurance including but not limited to Combined Liability, Contractors All Risks, Professional Indemnity, Motor Fleet, Directors and Officers Liability, Office and Cyber
- Competent on Acturis, Word, Excel and Microsoft Outlook programs
- Excellent written and telephone skills
- A proven track record for meeting and exceeding targets
- To possess excellent sales skills
- To possess excellent negotiation skills
- To understand and assist clients and fellow staff members with any Insurance queries
Core Values Required
- To be target focused and driven
- To be creative and highly motivated with a desire to succeed
- To possess the ability to deal with difficult customers and situations
- To possess the ability to be assertive
- To possess the ability to assist and support fellow staff members
- The ability to be diplomatic with fellow staff as well as customers
- To be able to delegate effectively when required
- To be able to network at all levels
- To be able to meet deadlines
- To possess the ability to nurture relationships
