Court Usher(AA) - Band F

Brief description of duties and any skills required (e.g. Excel, PowerPoint). This should include information pertinent to the level of DBS required if applicable. Reception of parties to court
* Including members of the public, judiciary, juries, solicitors and barristers, the police, representatives of external Agencies etc.
* Providing information related to proceedings, escorting court users into and from the building, swearing oaths etc.
* Calling people into court / hearing rooms in priority order, discussing with Court Clerks and Legal Advisers and liaising with the Witness
Service as necessary
* Answering face to face enquiries
* Keeping parties informed of changes e.g., of courtrooms and hearing times
Data Entry and recording
* Resulting, checking accuracy and completeness against guidelines or a proforma, straightforward money handling
Post Handling
* Opening, sorting, distributing and dispatching post as required
* Collecting and delivering post from appropriate offices
Administration
* Collecting and delivering files and bundles to the judiciary and clerks ensuring they have the necessary papers
* Providing support to colleagues & judiciary outside of court / hearing times?
* General clerical work, including use of computers and Switchboard
* Filling out forms
* Operating recording equipment and maintaining records of recordings of hearings
* Sort and deliver lists of hearings for internal & external notice boards
Correspondence
* Completing standard forms, etc where the information is clearly defined.
* Straightforward drafting such as acknowledgements and receipting, confirmations, court orders, warrants etc.
Monitoring Stock
* Ensuring Court rooms are supplied against requirements for relevant forms and stationery
* Collecting and delivering stationary around the offices
Operating equipment
* Office and court equipment e.g., computers, scanners, photocopiers, switchboards, franking machines, messaging equipment, tape, and video recorders etc.
Handling telephone calls
* Answering standard enquiries and passing messages to others.
Arranging meetings
* Preparing rooms for hearings, tribunals, trials, meetings and clearing the court / hearing room down at the end of the day etc.
* Using electronic diaries

BPSS + Enhanced DBS