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Key Account Support/Sales Support

Contract Personnel Limited
Posted 23 days ago, valid for 7 days
Location

Westwell Leacon, Kent TN27 0EE, England

Salary

£30,000 - £33,000 per annum

Contract type

Full Time

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Sonic Summary

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  • Contract Personnel is looking for a Key Account Support candidate for their client's Sales Team in Ashford, Kent.
  • The ideal candidate should have a Master's degree or relevant experience and at least 5 years in a customer service or sales support role within a large, fast-paced company.
  • Key responsibilities include acting as a central contact for product support, preparing reports, and supporting account managers with data analysis and customer meetings.
  • Proficiency in IT systems, particularly SAP, advanced Excel skills, and experience with Power BI are preferred, along with a strong customer service mindset.
  • The position offers a standard work schedule of 8 am to 5 pm, Monday to Friday, with a salary range of £30,000 to £40,000.

Contract Personnel is seeking an exceptional candidate to provide Key Account Support to our Ashford(Kent) based client's Sales Team

The ideal candidate will have worked in a similar role and be comfortable carrying out the following duties. 

Key Responsibilities: 

  • Acting as the central point of contact with regards to product support, contract & forecast follow-ups. 
  • Regularly interact with the key account manager, retail, customer service and supply chain departments to gain internal support for your customers.
  • Providing periodic and ad hoc reports on turnover, assortment, profitability, and customised reports for internal use and for the customer. 
  • Maintaining retailer’s product management systems  
  • Proactively support the Account Managers by analysing customer files, market data, product portfolio's and preparing customer meetings.
  • Monitor, prepare and follow up tender applications and quotations 
  • Translating topics from Supply Chain/Purchasing to illustrate sales impact 

Required Skills and Other Attributes: 

  • You have a Master’s degree or relevent experiance  
  • 5-year experience in a large, fast-moving company in a customer service, inside sales or sales support role  
  • Building reports and analysing data is in your DNA.  
  • You work easily with new IT systems (preferably SAP) and have an advanced level of Excel knowledge. Experience with Power BI is a plus.  
  • Customer contact & delivering service are at the top of your dictionary. A commercial, client focused mindset is a must-have.  
  • You love networking and are able to think on an international (group) level.  
  • You are proactive and take initiative to build a relationship with your customer and maximize the chances of success for each opportunity.  
  • You are eager to learn, to develop and to be developed. You adapt easily in an evolving business context.  
  • You are flexible and a multitasker which makes you able to manage complexity.  
  • You think in a solution and process-oriented way, and you embrace change, having a continuous improvement mindset.  
  • You have a positive attitude about the company’s future and a passion for winning, with the right motivation to obtain results.

Hours are 8am - 5pm Monday - Friday with 1 hour unpaid for lunch

 

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