- Order Processing
- Customer Support
- Sales Support and Growth
- Account Management
- Cross-Departmental Liaison
- Documentation and Reporting
- Process Improvement
- Proven experience in sales administration, account management, or a related role.
- Solid proficiency in MS Office (Word, Excel, Outlook), and preferably CRM style platforms. (Salesforce is highly beneficial)
- Strong organisational and multitasking skills with a keen attention to detail.
- Excellent communication and relationship-building skills, both written and verbal.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong problem-solving skills and the ability to handle stressful situations calmly.
- A proactive approach to customer relationship management and sales revenue growth.