- Accurately processing customer orders using Salesforce.
- Handling incoming customer enquiries via phone, email, or other communication channels providing excellent customer service and support
- Assisting with preparing quotes, proposals, and contracts.
- Building and maintaining strong relationships with key contacts within existing house accounts.
- Regular interaction with other departments ensuring seamless communication across multiple departments.
- Proven experience in sales administration, account management, or a related administrator role.
- Solid proficiency in Salesforce and MS Office (Word, Excel, Outlook).
- Strong organisational and multitasking skills with a keen attention to detail.
- Excellent communication and relationship-building skills, both written and verbal.