Business Systems Analyst

Systems Specialist 

Weybridge 

12 months FTC – Fixed Term Contract 

Competitive Salary + Bonus + Benefits

A fantastic opportunity has arisen for you to join our growing Service division here at Daikin UK, as a Service Systems Specialist. You’ll be working at the heart of our Head Office, with some national travel to our other sites to collaborate with various teams. You may also have the opportunity for occasional (ad hoc) travel to the Daikin Europe Head Office in Belgium.

Benefits: 

Daikin UK care about what they do and who helps them to do it, so they put great emphasis on rewarding their employees every step of the way. This includes:

• Hybrid working  
• Highly competitive annual bonus
• Comprehensive Private Medical and Personal Accident Insurance plans
• Employer Contributions to Pension
• Investment in your training and development to encourage and support your career progression within the company

How you will make an impact: 

Utilising your valuable expertise in the area of system services by working with technology, systems and various bespoke applications in order to drive system improvement and efficiencies. 

You will:

• Split function: Business Process & Systems Specialism, Project Support & IT Liaison.
• Standardize and document process flows across all regions.
• Troubleshoot issues, educate, and create processes to prevent recurrence.
• Constantly push boundaries within the system to drive innovation and improvement.
• Work with the existing internal and external account managers and provide specialist support in conjunction with their day-to-day management operations.
• Collaborate with other departments to ensure customer expectations are met and exceeded in terms of quality, service, and timescale.
• Focus on deep diving into systems & processes to gain insights to recommend suitable improvements.
• You will become our local technological systems liaison contact point for Daikin Europe HQ IT department, to guide any system changes/implementation.

About you: 

You will establish an adept understanding of our existing IT systems and related process flows across various platforms (e.g. DSM, StandByMe, CEC, Salesforce and Masterdata in SAP etc).

Applying your systematic, analytical, problem-solving mindset to address issues/challenges, by generating business case for appropriate system changes. You will thrive in working in a standalone, fast paced, collaborative environment and as such, be efficient and organised with the capacity to manage multiple projects.

If this sounds like you, I’d love to hear from you! 

About us: 

Daikin UK Ltd provides innovative, premium quality, indoor climate management solutions to meet the changing needs of our residential, commercial, and industrial customers. Over 90 years of precision and innovation has helped Daikin UK build a worldwide reputation for quality and technology.