Customer Service Assistant

Customer Service RepresentativeHersham£24,000 - £25,000 per annum

What's in it for you?

• Clear pathways for career progression
• Friendly and supportive workplace culture
• Modern, well-equipped facilities with free onsite parking
• Full training and ongoing development programs
• Access to an onsite gym and café

Are you a motivated and customer-focused individual looking to make an impact? Our client in Surrey is searching for a dedicated Customer Service Representative to join their dynamic team. You'll be instrumental in ensuring customers receive exceptional service, working closely with the Customer Service Manager to streamline processes and deliver excellence.

This role offers a chance to work in a thriving organisation where your enthusiasm and attention to detail can shine.

Your Role at a Glance:

• Be the first point of contact for clients and suppliers, delivering a warm and professional service
• Respond promptly to client inquiries via phone and email, resolving issues efficiently
• Coordinate with suppliers to maintain seamless operations and compliance standards
• Support the customer service and finance teams with administrative tasks
• Assist the sales team by preparing quotes and providing behind-the-scenes support
• Ensure client compliance with regulations through proactive communication and guidance

What We're Looking For:

• Strong numeracy and analytical skills for managing administrative and financial tasks
• Excellent communication skills to build and nurture relationships
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Outstanding organisational abilities and a sharp eye for detail
• A positive, team-oriented attitude with a flexible approach to work
• Ability to thrive in a fast-paced environment while maintaining accuracy and quality

Why You'll Love Working Here:

• Join a company that values your contributions and encourages collaboration
• Develop your skills through structured training and growth opportunities
• Work in an environment where passion and dedication are celebrated

Ready to bring your energy and skills to a role where you can truly make a difference? Take the leap - apply today and start your journey with a company that's invested in your success!