- Ensure Order Maintenance is carried out to meet forecast and monthly deadlines.
- Process and maintain orders in SAP and CRM, liaising with customers throughout the order ensuring high quality customer service is delivered at all times.
- Co-ordinate, escalate and resolve ongoing issues or disputes.
- Liaise with factory, customer and logistics provider directly to guarantee order delivery as per customers requested timescales.
- Liaise with internal departments to ensure customer expectations are achieved and a high level of customer service is delivered.
- Proactively build your knowledge of the clients products ensuring special consideration to changes and new product launches.
- Build, strengthen and maintain effective customer relationships via telephone and emails.
- Ad-hoc duties as required by Sales Manager
Back to searchSales Order Processor
Layka Recruitment
Posted a month ago, valid for a month
Weybridge, Surrey KT130BZ
£20,000 - £25,000 per annum
Full Time
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Sonic Summary
- Salary: Circa £27,000
- Experience: At least 1 year
- Sales Administrator position for a market leader in heating, cooling and ventilation
- Based in Weybridge with hybrid working after probation period
- Duties include order maintenance, liaising with customers, resolving issues, and building customer relationships
