Customer Service Assistant

Insight Select Ltd

Posted 6 hours ago, valid for 7 days

Whitstable, Kent CT5 3FS, England

£20,000 - £24,000 per annum

Full Time

Retirement Plan

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Sonic Summary

The position of Customer Service Administrator is available in Whitstable with a salary of up to £25,000 depending on experience.
Key responsibilities include processing customer orders, resolving queries via phone and email, and maintaining accurate records.
The ideal candidate should have previous customer service experience, strong communication skills, and competent IT skills including Word, Excel, and Outlook.
The role requires the ability to work under pressure and meet deadlines, both independently and as part of a team.
Benefits include 25 days of annual leave, a pension scheme, team events, and access to a virtual GP.

Customer Service Administrator – Up to £25,000 – Whitstable Responsibilities:

Processing customer orders
Liaising with customers over phone and on email to resolve queries
Assist with shipping information for customers
Maintaining accurate records and keeping systems up to date
Use of agreed company and customer shipping portals to book freight collections and monitor deliveries
Providing general admin support to the team

Ideal Candidate:

Previous customer service experience
Strong communication skills, both written and verbal
Competent IT skills, including Word, Excel and Outlook
Ability to work to deadlines and under pressure
Ability to work alone and as part of a team

Benefits:

Up to £25,000 depending on experience
25 days annual leave
Pension scheme
Team events
Virtual GP

Customer Service Administrator – Up to £25,000 – Whitstable

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