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Working from home - No commute to work! 35 hours a week Monday - Friday, 9 am - 5 pm (with 1 hour lunch break). You need to live near the Herne Bay/ Whitstable area, where your training will take place.
It is telephone-based work. There is no cold calling, no face-to-face interaction with clients, and no sales targets.
We are seeking reliable people who can deliver excellent customer service and join a friendly team that handles travel insurance-related service calls.
Travel Insurance Agent duties will include:
- Answering customer enquiries
- Arranging and setting up insurance policies to meet their needs and requirements
- Cultivating and maintaining excellent relationships through your friendly communication skills, and a caring and sensitive approach.
- Have good customer service skills.
- Entering the customer's information on the database. Good computer skills are essential.
- Taking payments for products.
- Handling and escalating complaints where necessary.
Salary and Benefits
- Salary: £22,000 Annum.
- Annual Leave: 25 days plus Bank holidays.
Essential
- You must live in the Herne Bay/ Whitstable area for training purposes.
- You will require a space to work undisturbed with a reliable internet connection.
- Full equipment - (monitor, telephone, work chair, etc) is provided
- Full training will be given.
- Experience in one of the following fields may be an advantage: Office Admin, Customer Service, Sales.
