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Customer Service Administrator

Jark PLC
Posted 2 days ago, valid for 22 days
Location

Whittington, Worcestershire WR5, England

Salary

£25,368 - £27,000 per annum

Contract type

Full Time

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Sonic Summary

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  • My client, a Transport company located in the Worcester area, is seeking a Customer Service Administrator on a Temp to Perm basis.
  • The role involves handling customer inquiries, maintaining records, resolving service issues, and coordinating with the accounts department.
  • Candidates should have previous experience in a similar position and possess strong IT skills, including proficiency in MS Office and CRM systems.
  • Excellent communication skills and the ability to interact with people at all levels are essential for this role.
  • The starting pay rate is £25,397, which will increase to £27,000 upon transitioning to a permanent contract.

My client, a Transport company based in the Worcester area is looking to recruit a Customer Service Administrator on a Temp to Perm basis

The main elements of this role includes:

- dealing with current customer enquiries in a timely and efficient manner
- Maintaining accurate records
- dealing with all customer service issues as required
- chasing late deliveries and dealing with any order discrepancies
- Liaising with accounts department to rectify outstanding account queries
- General admin support as required

As a suitable candidate you will offer the following

- previous experience in a similar role
- String IT skills including MS Office and CRM
- Excellent Communication skills
- An ability to get on with people at all levels

The starting par rate will be based on a salary of 25,397 which will increase to 27,000 when you move onto a permanent contract

Keywords
Customer Service, admin, order processing

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.