My client, based in the Worcester area is looking to recruit a Customer Service Administrator on a permanent basis
The main elements of this role includes:
- processing new orders by phone and email
- dealing with current customer enquiries in a timely and efficient manner
- Taking card payments
- Following up on sales leads/new customer enquiries
- Maintaining accurate records
- dealing with all customer service issues as required
- chasing late deliveries and dealing with any order discrepancies
- Liaising with accounts department to rectify outstanding account queries
- raising paperwork on returned items
- General admin support as required
The salary on offer is up to 24,000 and the hours required are Mon-Fri 9am-5pm (Office based)
Keywords
Customer Service, admin, order processing
Back to searchCustomer Service Administrator
Jark PLC
Posted 6 days ago, valid for 12 days
Whittington, Worcestershire WR5, England
£23,000 - £24,000 per annum
Full Time
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Sonic Summary
- My client, located in the Worcester area, is seeking a permanent Customer Service Administrator. The role involves processing orders via phone and email, addressing customer inquiries, and handling card payments. Additionally, responsibilities include following up on sales leads, maintaining accurate records, and resolving customer service issues. The position offers a salary of up to £24,000, with working hours from Monday to Friday, 9 am to 5 pm. A minimum of 1 year of experience in customer service or administration is required.
