My client, based in the Worcester area is looking to recruit a Customer Service Administrator on a permanent basis
The main elements of this role includes:
- processing new orders by phone and email
- dealing with current customer enquiries in a timely and efficient manner
- Taking card payments
- Following up on sales leads/new customer enquiries
- Maintaining accurate records
- dealing with all customer service issues as required
- chasing late deliveries and dealing with any order discrepancies
- Liaising with accounts department to rectify outstanding account queries
- raising paperwork on returned items
- General admin support as required
The salary on offer is up to 24,000 and the hours required are Mon-Fri 9am-5pm (Office based)
Keywords
Customer Service, admin, order processing
Back to searchCustomer Service Administrator
Jark PLC
Posted 9 hours ago, valid for 3 days
Whittington, Worcestershire WR5, England
£23,000 - £24,000 per annum
Full Time
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Sonic Summary
- My client, located in the Worcester area, is seeking a permanent Customer Service Administrator.
- The role involves processing new orders via phone and email, handling customer inquiries, and taking card payments.
- Candidates should have experience in customer service and administration, with a focus on order processing.
- The position offers a salary of up to £24,000 and requires working hours from Monday to Friday, 9 am to 5 pm.
- Additional responsibilities include maintaining accurate records, following up on sales leads, and liaising with the accounts department.
