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A great opportunity for an experience IT Service Analyst providing 1st-2nd Line support to users across multiple sites nationwide!What you'll be doing:
- Hardware and software support
- Asset management - configure, deploy, document management
- Laptop and hardware roll outs
- User access and permissions management
- Escalate complex issues to outsource partners
- Point of escalation for junior Analyst
- Managing tickets via phone, email and ticketing system
- Ownership of project work
To succeed:
- Minimum of 2 years working in a relevant role
- Proficient with hardware and software support
- Worked with Microsoft systems and applications
- Understanding of VMware
- Organised and methodical approach to tasks
- Worked with LAN and WAN networks
- Driving licence - ok with ad hoc travel to different sites across the UK
Benefits:
- Salary of £30,000-32,000
- 25 days holiday plus bank holidays
- Your birthday off! - taken in your birthday month
- All travel costs are covered - mileage rate or hire vehicle
- 37.5 hours Monday to Friday
- Fully site based in Widnes
- Job security and career progression
Sounds good?Click apply now!
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