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Auction house manager
Head of Client Success

Head of Client Success

Belinda Roberts Ltd

Posted a day ago, valid for 16 days

Wigan, Lancashire WN5 0RA

£60,000 - £72,000 per annum

Full Time

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Sonic Summary

My client is a fast-growing retail business seeking a Head of Client Success to enhance their client experience post-sale.
The ideal candidate should have a proven sales background and experience in high-level sales or account management, preferably in logistics or supply chain.
This office-based position will involve some travel to clients as needed, focusing on maintaining and developing client relationships.
The role emphasizes continuous improvement and client satisfaction, making client relationship development critical.
The position offers an excellent salary, bonus, and additional perks, with a requirement of at least 5 years of relevant experience.

My client is a fast growing retail business that is looking for a Head of Client Success as an addition to their business.

Reporting to the Sales Director, this role is suitable for someone who has a proven background in sales but is also really focused on the client experience once the sale and contracts have been finalised.

Working with blue chip, major retailers this role will suit someone experienced in high level sales/account management, and ideally (but not essentially) from logistics or supply chain background. You will be working with clients post sale to ensure that standards are met at all times and the relationship with the client is maintained, upsold and developed at all times. Client relationship development is very important in this role, looking for continuous improvement and client satisfaction.

This is an office based role that will involve some travel to clients as and when required.

This is an excellent role for someone who has an all round background as listed above.

This role offers an excellent basic, bonus and other perks.

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