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Call Centre - Customer Service Receptionist
Inbound Contact Centre
Monday to Friday 8-5
1 in 4 Sat's 8-3 paid Overtime
Office Based Ashton in Makerfield (NrHaydock)
- Do you have Receptionist, Customer Service, Call Centre experience?
- Are you customer focused, have basic computer skills & a great phone manner?
A worldwide Manufacturer of Forecourt equipment are seeking a Customer Service Call Centre Handler to join their office-based team in Ashton in Makerfield, near Haydock.
The Role:
Based in their offices, you will be the first point of contact for customers via phone. You will;
- Manage telephone calls & emails from customers & clients
- Log product issues & service calls on to the in-house database system
- Book in visits & manage diaries for Engineer visits
- Order parts internally
- Update inhouse call management portal & spreadsheets
The Ideal Candidate:
A customer focused individual, you will be have a great telephone manner coupled to basic computer skills (Outlook, Excel, Word, etc) and administration, call centre or office experience.
You may have experience in a Customer Service, Call Centre, Receptionist, Call Handler, Scheduler, etc capacity.
Hours & Remuneration:
Based within the company's Ashton in Makerfield offices, the hours are;
Monday to Friday 8am - 5pm, with 1 in 4 Saturdays 8am to 3pm paid at overtime.
- Basic Salary £24,000 + Overtime
- Overtime paid for Bank Holiday working and any additional days (double time)
- 33 days holiday
- Free parking, uniform & car cleaning!
- Pension scheme and associated benefits
If you are suitably experienced in a Customer Service, Call Centre or Receptionist role, please contact our retained consultants at Start Monday now!
