Service Engineer

Dutypoint is a rapidly expanding manufacturer and supplier of Pump Systems and Pumps. The successful applicant for this role will enjoy being part of a vibrant team, working in an enjoyable atmosphere alongside great colleagues, conducting business in line with our core values:

• Always World Class Service

Right at the core of our business is a passion for going above and beyond. Showing the customer respect at all times and never letting them down.

• Rise to It

We ask a lot of ourselves because we set the bar so high. But we strive to make such heights enjoyable creating a positive environment based on fun, collaboration and respect.

• Thrive on Progress

Be it adopting new technologies, embracing change or passionately contributing to our customers success stories we are driven by pushing whats possible.

• Do Business Right

Integrity, transparency, accountability and clear communication are crucial to how we do business. We stand by what we say, today and every day.

We are currently seeking a Service Engineer to join our growing On Site Service team, covering the Northwest Englandarea (Manchester & surrounding areas).Even though this role is based on the road, the successful applicant for this role will enjoy being part of a fantastic team.

Role Purpose:

You will be responsible for installing, commissioning and servicing our pump systems in your designated territory. There will also be some planned preventative maintenance and remedial work involved.

The salary is negotiable depending on skills and experience. The successful applicant will also be given a company vehicle for work use and all travel expenses will be covered.

We are ideally looking for somebody with a minimum of 2-3 years experience in mechanical & electrical service engineering. However, if you are keen to learn, with a strong technical aptitude then the necessary training can also be provided.

As well as strong engineering skills, you will need effective verbal and written communication skills as you will be required to complete written reports for customers.

Principle Responsibilities & Duties:

• Provide first class customer service through excellent product and technical knowledge, promoting the Dutypoint brand
• Installing, commissioning, servicing and emergency repairs of pumping and other mechanical equipment
• Attend customer sites as arranged and requested by the service manager and team
• Carry out commissioning, service and warranty based site visits, reporting any further on site requirements allowing the service team to prepare and supply quotes
• Attend any requested emergency call outs to client sites, carrying out repairs and reporting back as required
• Adhere to a strict safety policy ensuring safe working at all times with regard to own personal safety and the safety of others. Produce robust risk assessment and method statements to adhere to all site specific OH&S requirements
• Work in a diligent and professional manner at all times with particular regard to customer expectations and providing outstanding customer service.