OFFICE MANAGER - ENGINEERING & MANUFACTURING Competitive Salary + Bonus Wigan, Greater Manchester

Our client, a leading engineering and manufacturing company based in Wigan, is seeking an experienced Office Manager to join their dynamic team. This role offers an exciting opportunity to play a pivotal part in driving business growth and operational excellence.

About the Role: Working directly with the Senior Management team, you'll be responsible for streamlining office operations while coordinating activities across multiple departments. This hands-on role requires exceptional organisational and people management skills.

Key Responsibilities:

Managing and monitoring customer accounts and relationships
Coordinating workflow and priorities for the office team
Creating and analysing performance reports
Setting and tracking team KPIs
Managing customer quotations and order processing
Overseeing CRM system maintenance and data accuracy
Developing and implementing process improvements
Building and maintaining strong client relationships
Coordinating with production teams to ensure delivery schedules
Managing team resource planning and workload distribution

Essential Skills & Experience:

Proven experience in a similar role within manufacturing/engineering
Strong commercial acumen and business understanding
Excellence in MS Office, particularly Excel
Experience with CRM systems
Outstanding communication and interpersonal skills
Ability to work under pressure and meet deadlines
Strong problem-solving abilities
Team leadership experience

Benefits:

25 days holiday + bank holidays
Company pension scheme
Annual performance bonus
Free parking
Professional development opportunities

This is an excellent opportunity for an experienced Office Manager looking to advance their career with a respected manufacturer. The successful candidate will join a company that values innovation, teamwork, and professional growth.