Receptionist

Job Title: Legal ReceptionistLocation: WiganSalary: £23,000 per annum (depending on experience)Employment Type: Full-TimeCompany Overview:We are a well-established and highly respected law firm in Wigan, offering a range of legal services to individuals and businesses. We are seeking a professional, organised, and friendly Legal Receptionist to join our clients team. This is an excellent opportunity to contribute to a dynamic office environment and provide essential administrative support to our legal staff and clients.Key Responsibilities:

Reception Duties:

• Greet clients and visitors in a professional and welcoming manner.
• Answer, screen, and direct phone calls promptly, ensuring all inquiries are handled professionally and efficiently.
• Manage incoming and outgoing mail and packages.
• Monitor office supplies and coordinate stock ordering.
• Maintain a clean and organised reception area.

Administrative Support:

• Provide general administrative assistance to legal teams, including filing, document preparation, and data entry.
• Assist with scheduling meetings, appointments, and conference calls.
• Update client records and ensure confidentiality at all times.
• Prepare client-facing documents and correspondence, as required.
• Assist in the management of legal calendars and deadlines.

Client Interaction:

• Liaise with clients to arrange consultations, meetings, and appointments with lawyers.
• Maintain a high level of client service, ensuring clients feel valued and supported throughout their visit or interaction with the firm.
• Manage client intake, ensuring necessary documentation is completed and all information is accurate.

Team Support:

• Provide administrative support to other departments within the firm as needed.
• Coordinate with legal assistants and paralegals to ensure smooth office operations.
• Assist with the preparation of legal documents, forms, and reports as required.
• Perform other ad-hoc duties as assigned by office management.

Skills & Experience:

• Previous experience as a receptionist or in an administrative role, preferably in a legal or professional services environment.
• Excellent communication skills, both written and verbal, with the ability to engage with clients and colleagues at all levels.
• Strong organisational and time management skills, with the ability to prioritise tasks in a busy environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to maintain confidentiality and handle sensitive information with discretion.
• A friendly, approachable, and professional attitude, with a strong customer service focus.
• A team player with a positive and proactive approach to work.

Benefits:

• Competitive salary of £23,000 per annum, depending on experience.
• Opportunity for career progression within a growing firm.
• Generous holiday allowance.
• Pension scheme and other employee benefits.
• A supportive and friendly working environment.

How to Apply:

To apply for this position, please submit your CV over to Millie Ebbrell @ Simpson Judge Legal