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Job Title; Customer Service Administrator
Salary; 25,000 - 27,000 per annum
Shift; 8.30am-5.00pm Monday to Friday
Location; Wigston, Leicester
Our client is looking to recruit an experienced Customer Service Administrator to join their family run manufacturing facility based in South Leicester.
The Customer Service Administrator Role;
- Dealing with inbound phone calls
- Processing sales orders and confirming orders
- Dealing with customer requests for information on orders, deliveries and all general enquiries
- Collecting and inputting data on to company CRM system
- Working efficiently with operations, accounts, sales and marketing department
- Advising clients about company products & services
- Building relationships with clients
- Working closely with accounts department to keep customer / supplier ledgers updated
Our Customer Service Administrator Candidate;
- Experience of using SAGE is essential
- Computer literate (Office 365, Excel / Word / MS Office)
- GCSE pass grades for English & Mathematics as a minimum
- Level 3 qualification in Business Administration or Customer Service advantageous
- Construction materials / construction industry experience advantageous
- Proven experience in a similar administrative / customer service role a must
- Exceptional organisational skills with the ability to manage multiple tasks simultaneously and prioritise according to business needs
The Customer Service Administrator Benefits;
- Permanent opportunity
- Free car parking
- Training and development opportunities
- Canteen facilities
- 28 days annual leave (inclusive of Bank Holidays)
- Pension scheme
If you are interested in this opportunity please apply directly through this website or contact Jacob Thomas Associates.
