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Job Title: Client Services Manager
Workplace Location: South Leicester
Salary: £38,000
Permanent Vacancy
This is a fantastic opportunity for an experienced client-facing accounts manager seeking their next career move within a client services department. We are looking for someone with experience in a similar role, ideally from a POP/POS or print background.
Job Description:
Your role will involve delivering exceptional customer service through excellent communication and attention to detail.
Responsibilities:
- Client Brief Management: Handle new client briefs, understand them, and prepare them for processing through various departments.
- Project Coordination: Manage multiple briefs at various stages of estimating, development, manufacturing, and despatch, while keeping clients fully informed of project progress.
- Full Project Cycle: Be involved in all aspects of the project cycle from start to finish.
Candidate Specification:
- Interpersonal Skills: Strong interpersonal skills.
- Time Management: Excellent time management and multi-tasking abilities, with effective prioritization.
- Reporting Skills: Proficient in reporting.
- IT Skills: Excellent IT skills, particularly in MS Office.
- Relationship Building: Comfortable building and maintaining effective client and internal relationships.
- Attention to Detail: Exemplary levels of attention to detail.
- Communication: Strong written and verbal communication skills.
- Independence: Target-driven with the ability to work independently and efficiently.
- Methodical Approach: Methodical, precise, and able to maintain accurate record systems and report accordingly.
- Numeracy Skills: Good numeracy skills.
