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Are you a highly organised and detail-oriented individual looking for an administrative role in a dynamic technical environment? We are seeking a Technical Administrator to provide essential support to our Technical Consultants across both training and consultancy services. This is a fantastic opportunity to gain experience in a professional and fast-paced setting.
Role Overview:
As a Technical Administrator, you will play a vital role in ensuring the smooth running of our technical department by assisting with documentation, client communications, appointment scheduling, and general administrative duties.
Key Responsibilities:
- Format technical documents to meet company standards.
- Send welcome and renewal packs to clients.
- Schedule and confirm appointments for technical consultants.
- Prepare and send training confirmation letters and certificates.
- Take minutes at staff and technical meetings.
- Maintain accurate and up-to-date client files.
- Assist in the distribution of the monthly technical newsletter.
- Onboard new clients and ensure a smooth transition.
General Office Duties:
- Answer telephone calls and handle inquiries.
- Manage incoming and outgoing post and faxes.
- Maintain office tidiness and provide refreshments for staff and visitors.
- Arrange travel, accommodation, and parking as needed.
- Meet and greet visitors in a professional manner.
Who We’re Looking For:
- Strong administrative and organisational skills.
- Excellent attention to detail and accuracy.
- Ability to multitask and work efficiently under pressure.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Experience in a technical or consultancy environment is advantageous but not essential.
Contract Details:
- Position: Full Time (37.5 hours per week)
- Location:Willenhall, West Midlands
- Reporting To: Office Manager
- 31 days holiday (inclusive of Bank/Public Holiday) Additional 2 days on completion of 5 years service
- Death in Service Benefit
- Pension
If you are proactive, reliable, and eager to contribute to a busy technical team, we would love to hear from you!
