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- Training and Development
- Learning Management
- User and Technology Adoption
- Develop a strong understanding of the organisation’s priorities, structures, and skills needs.
- Engage with key stakeholders to assess business issues, identify learning needs, and recommend impactful L&D solutions.
- Lead or support live training programmes across enterprise applications and business processes.
- Foster a culture of continuous learning, incorporating the 70:20:10 development model.
- Develop digital storyboards and other learning materials in partnership with stakeholders.
- Oversee L&D projects, managing priorities and collaborating with team members to ensure smooth delivery.
- Continuously assess the effectiveness and impact of L&D initiatives, demonstrating ROI through evaluation.
- Network with external organisations for benchmarking and to incorporate best practices.
- Provide guidance and support to employees pursuing professional qualifications, apprenticeships, and CPD activities.
- Build and expand a Super User network by identifying top learners.
- Design and deliver tailored training programmes to support the launch of new systems.
- Strong IT skills, especially with enterprise systems.
- Desirable: LMS or training-related certifications.
- Knowledge of learning and development practices, models, and theories.
- Proven experience designing, delivering, and evaluating training for varied audiences.
- Excellent presentation and live training skills.
- Analytical and consultative problem-solving skills.
- Proficiency in creating high-quality business documentation.
