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Role: 2nd Line IT Support Engineer
Location: Wimborne
Rate of Pay: 28,000-33kpa DOE
YOU MUST HAVE MSP EXPERIENCE TO BE CONSIDERED FOR THIS ROLE
Platinum Recruitment are currently working with a business with a great reputation of over 30 years.
What's in it for you?
- Joining a busy team with 700+ active customers
- 23 days + bank holidays, rising to 25 after 2 years
- Office based - joining a sociable company
- Permanent role with progression opportunities
What's involved?
- Provide 2nd line escalation support to service desk and internal IT requests
- Plan and undertake customer implementation projects
- Building and maintaining strong relationships with customers
- Maintain concise and clear documentation via ticketing system
- Microsoft 365 implementation and support
- Microsoft Windows Server, Mac OS Server and Desktop Support
- Diagnosing network infrastructure faults using software tools
- Supporting and administering managed Wi-Fi solutions
Skills Required?
- Group Policy and Active Directory
- New user setups (User accounts, O365 Mailboxes)
- Sharepoint development and Azure files.
- Microsoft Security setup and support including Defender, Patching, Conditional Access, Anti Phishing, Anti Spam, Anti Virus etc.
- Network Infrastructure covering broadband, leased lines, LANs & VLANs, DNS/DHCP, TCP/IP, Ethernet, wireless routers/firewalls
- Microsoft certified on prem / cloud or equivalent
- Hyper V / VMware
- CCNA or equivalent
- FortiGate / Cisco Firewalling or equivalent
- ITIL or equivalent
Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this 2nd Line IT Engineer role in Wimborne, Dorset
Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation.
Consultant: Bev Sherritt
Job Number: BS1803 / INDCOMMERCIAL
Job Role: Wimborne
Location: Dorset
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
