3rd Line IT Support Engineer

Role: 3rd Line IT Support Engineer
Location: Wimborne
Rate of Pay: (phone number removed)pa DOE

YOU MUST HAVE MSP EXPERIENCE TO BE CONSIDERED FOR THIS ROLE

Platinum Recruitment are currently working with a business with a great reputation of over 30 years.

What's in it for you?

• Joining a busy team with 700+ active customers
• 23 days + bank holidays, rising to 25 after 2 years
• Office based - joining a sociable company
• Permanent role with progression opportunities

What's involved?

• Provide escalation support to service desk and internal IT requests
• Plan and undertake customer implementation projects
• Building and maintaining strong relationships with customers
• Maintain concise and clear documentation via ticketing system
• Microsoft 365 implementation and support
• Microsoft Windows Server, Mac OS Server and Desktop Support
• Diagnosing network infrastructure faults using software tools
• Supporting and administering managed Wi-Fi solutions

Skills Required?

• Group Policy and Active Directory
• New user setups (User accounts, O365 Mailboxes)
• Sharepoint development and Azure files.
• Microsoft Security setup and support including Defender, Patching, Conditional Access, Anti Phishing, Anti Spam, Anti Virus etc.
• Network Infrastructure covering broadband, leased lines, LANs & VLANs, DNS/DHCP, TCP/IP, Ethernet, wireless routers/firewalls
• Microsoft certified on prem / cloud or equivalent
• Hyper V / VMware
• CCNA or equivalent
• FortiGate / Cisco Firewalling or equivalent
• ITIL or equivalent

Sound like the role for you? Then we would love to hear from you! Click Apply Now and one of the team will be in touch to discuss this 3rd Line IT Engineer role in Wimborne, Dorset

Don't forget to speak to your consultant about our "Recommend a Friend" referral scheme and find out how you could earn up to 250 per recommendation.

Consultant: Bev Sherritt
Job Number: BS1803 / INDCOMMERCIAL
Job Role: 3rd Line IT Engineer
Location: Dorset

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.