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D365 CE Support Specialist

Opus Recruitment Solutions Ltd
Posted a day ago, valid for 22 days
Location

Winchester, Hampshire SO23 9PA, England

Salary

£48,000 - £57,600 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A client is seeking a Dynamics 365 CRM/CE Support Specialist to ensure the smooth operation and optimization of their new D365 CRM system.
  • The role involves providing technical support, troubleshooting issues, and contributing to the ongoing development of the CRM infrastructure.
  • Candidates should have proven experience in a similar role and a strong understanding of Dynamics 365 CRM/CE architecture and functionalities.
  • The position offers a salary of £50k, along with benefits such as hybrid work, 25 days of holiday, and training opportunities.
  • This is an excellent opportunity for someone looking to grow with the company as they embark on their Dynamics 365 CE journey.
Job SummaryA client of ours is looking for a Dynamics 365 CRM/CE Support Specialist who will play a crucial role in ensuring the smooth operation and optimisation of their new D365 CRM system they are implementing. You will provide technical support, troubleshoot issues, and contribute to the ongoing development of their CRM infrastructure to support their sales and marketing efforts.This is an awesome opportunity who for anyone that wants to join a company at the start of their Dynamics 365 CE journey to get fully imbedded into the project and grow with the team.Key ResponsibilitiesTechnical Support:
  • Provide timely and effective technical support to users across the organisation.
  • Diagnose and resolve complex technical issues related to Dynamics 365 CRM/CE.
  • Troubleshoot system errors and performance problems.
  • Maintain and update system documentation.
System Administration:
  • Manage user accounts, roles, and permissions within Dynamics 365 CRM/CE.
  • Configure and customise the CRM system to meet specific business requirements.
  • Implement and maintain data governance policies and procedures.
Data Management:
  • Ensure data integrity and accuracy within the CRM system.
  • Develop and maintain data import/export processes.
  • Perform data cleansing and migration tasks as needed.
System Upgrades and Enhancements:
  • Assist in the planning and execution of system upgrades and enhancements.
  • Test and validate new features and functionality.
  • Provide recommendations for system improvements.
Required Skills and Experience
  • Proven experience as a Dynamics 365 CRM/CE Support Specialist or similar role.
  • Strong understanding of Dynamics 365 CRM/CE architecture, components, and functionalities.
  • Proficiency in Microsoft SQL Server and data management techniques.
  • Experience working with Power Apps and Power Automate
Desired Qualifications (Optional)
  • Certifications in Dynamics 365 CRM/CE or related technologies.
  • Experience with CRM integration with other systems (e.g., marketing automation, ERP).
  • Familiarity with Agile development methodologies.
  • Power Bi experience
Benefits
  • £50k salary
  • Hybrid work to their Fleet office (one to two days a week)
  • 25 days holiday
  • Training and development opportunities
  • Awesome progression opportunities
If you are a passionate and skilled Dynamics 365 CRM/CE Support Specialist looking to join a dynamic and growing company, apply below, send me a message on LinkedIn or send me an email on

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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