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Our client based in the Hampshire area is looking for a Shipping Administrator, the role is to assist the Logistics Manager & team with day to day administration of export shipments, imports, cross trades and freight quotes.
This role does attract flexi time of part or full time but must be Monday - Friday and the possibility of Hybrid working ( 3 days in the office as a minimum)
24 days holiday that increase, birthday off and the option to sell or buy more leave
Pension, Health Plan, Free Parking and tea and coffee plus company events
Salary £26-31k
Main Duties:
- Export Customer Complaints
- Investigate any logistics /documentation complaints regarding the EU Export Sales relevant to their shipments.
- Liaising with manufacturing site where applicable.
- Provide EU Freight Quote
- Handle EU customer freight enquiries in a timely manner.
- To organize / arrange collection & delivery of all EU exports to overseas clients including the preparation of processing export documentation.
- Liaise with Accounts on freight invoices & Import clearance.
Work closely with Chamber of Commerce, Banks and with processes to arrange, Freight Instructions, Bill of lading checking & distribution, Chamber documents EG. Cert of Origin, UK EUR 1s Certificates of Free Sale and Marine Insurance.
- Liaise with freight forwarders.
- Maintain Shipping Log for Imports and Exports
- Maintain and update export files in the structured catalogue system.
- To liaise with Procurement regarding imports with the Senior Shipping Administrator.
- Ex works shipments to liaise with sales teams and directly or their nominated freight forwarders.
- Issue marine insurance certs online.
- Cover for Senior Shipping Administrator
- Comply with all health and safety procedures.
- Other reasonable duties as required.
Key Skills
- Knowledge of Incoterms would be advantageous.
- Any Knowledge of importing advantageous
- Good customer service & communication skills
- Good written and verbal English
- Accuracy and attention to detail
- Excellent planning, organising, time and work management.
- Good computer and keyboard skills an ability to work independently and as a team.
- Good administrative skills
- Self-motivated
