SonicJobs Logo
Left arrow iconBack to search

Office Support Assistant

Clarke Recruitment Solutions
Posted a day ago, valid for 23 days
Location

Windsor, Berkshire SL4 4AY, England

Salary

£25,000 - £30,000 per annum

info
Contract type

Full Time

Life Insurance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • We are seeking an Office Support Assistant for a digital entertainment company based in their European headquarters.
  • The role requires a minimum of 1 year of experience in administration and basic technical support, with a salary of £25,000 per year.
  • Key responsibilities include coordinating facilities operations, providing IT support, and assisting with customer service inquiries.
  • Candidates should possess excellent communication skills, attention to detail, and a good understanding of current hardware specifications.
  • Benefits include free car parking, 22 days of holiday plus bank holidays, and a healthcare cash plan.

We are looking for an office support assistant join this digital entertainment company. Working for a global company in their European HQ as part of the wider team.

The purpose of the Office Support Assistant is to provide technical and administrative support across the organisation. This varied role combines basic technical troubleshooting, and administrative coordination to ensure smooth business operations. You will support the facilities of the building so a flexible approach to work is key for success.

We are looking for someone who has solid administration skills, aware of technology, you do not need to come for a technical background but comfortable with basic technical support. Happy to be involved with facilities support to the building.

Facilities & Administrative Management

  • Coordinate facilities operations, including supplier management and maintenance scheduling
  • Oversee security protocols, health & safety compliance and fire safety measures
  • Process and track facilities-related approvals and expenditure
  • Provide administrative support to the Corporate Management Division leadership

IT Support & Technical Operations

  • Deliver first-line IT support, diagnosing and resolving technical issues for colleagues across the organisation
  • Manage IT equipment lifecycle, including setup and configuration for new starters and leavers
  • Oversee audio-visual systems and technical infrastructure in meeting spaces
  • Assist with website maintenance, updates and content management

Customer Service Support

  • Assist with escalated customer enquiries and complaint resolution
  • Manage TCG card replacement process
  • Support internal and external communications, including press release distribution
  • Maintain documentation and standard operating procedures

Knowledge, skills and experience:

  • Excellent and broad Administration & IT skills

Excellent communication skills

  • Attention to detail and ability to work unsupervised.
  • Good understand of current hardware specifications.
  • Benefits package:
  • Free car parking
  • 22 days holiday per year in addition to bank holidays. Company closure over Christmas periodHealthcare cash plan Private medical insurance Life assurance schemeCompany pensionOffice hours: 8am-4:30pm

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.