Programme Manager

Working for a European organisation who specialise in the medical industry, you will join an innovate and highly regarded group of professionals who are experts in their field.

The Programme Manager (Quality Improvement) will be responsible for operational delivery of the Quality Improvement Programme, supporting activities of international clinical registries, in line with their mission to advance education in the field of cardiac, thoracic, and vascular interventions, and promote research into cardiovascular and thoracic physiology, pathology and therapy, with the aim of disseminating the results for the public benefit.

The Quality Improvement Programme portfolio includes management of databases, data-driven research and projects, partnerships, development and implementation of best clinical practice.

This role will be offered on a hybrid basis with 2 office-based days in the Windsor office and 3 remote working days.

Salary £45,000 per annum, 28 days holiday plus bank holidays, private healthcare, employee discount schemes, training and development.

Main Duties and Responsibilities

• Support delivery of the Quality Improvement portfolio including databases, European and international partnerships, and relevant research & innovation projects.
• Work closely with the Quality Improvement Director and the Committee Chair to initiate partnerships and drive hospital, national societies and researcher engagement.
• Organise relevant Committee meetings and working groups, coordinating events as needed and writing meeting minutes and reports.
• Liaise with relevant teams to ensure project delivery on budget and on time, working with finance, communication and legal departments.
• Support and facilitate coordination across the Data Team (Data Analyst and Data Manager) to ensure efficient data onboarding, database usage and effective partnerships.
• Lead on project management and co-ordination of emerging projects and activities across the Programme.
• Support Programme monitoring, reporting against objectives and measurement of delivery, impact and integration across the organisation.
• Track progress of engagement and onboarding in various Quality Improvement initiatives.
• Increase visibility of quality improvement activity, by implementing communication plans and working with communication and marketing teams.
• Enable use of appropriate team communications and project management tools.
• Support development of reference communication materials such as standard presentation and communications decks.
• Coordinate the involvement of key stakeholders at appropriate stages.
• Work flexibly to support colleagues as needed, adapting to an evolving environment and emerging priorities.

Skills and experience required:

• Experience of managing programmes or multiple projects.
• Proven ability to organise and structure a newly formed team’s delivery.
• Demonstrable delivery success (digital product/service delivery).
• Proficiency in different project management tools.
• Vendor management expertise.
• Data-driven insights and reporting.
• Agile product development familiarity.
• Health, clinical, research or tech/software experience (desired but not essential).
• Experience as a Delivery Manager or Project Manager with either; agency, startup, Health-tech, consumer product or significant digital service / product experience.
• Understanding (and ideally experience) of working with the health and care sector.
• Awareness (and ideally experience) of the approaches used to improve quality in the health and care sector.
• Bachelor’s degree or equivalent experience/scientific research background preferred (although not essential).
• Excellent interpersonal skills and ability to handle sensitive issues positively
• Experience of report writing and presenting.