ECO Energy Customer Service Manager
Salary - £45,000 per annum
Hours – Full time
We are recruiting for an ECO Energy Customer Manager on behalf of a leading energy solutions provider. This role is central to managing energy installation projects, ensuring that pre-installation, documentation, scheduling, and communication requirements are handled seamlessly.
Key Responsibilities:
- As an ECO Energy Customer Manager, you’ll work closely with coordinators, inspectors, lead generators, and installers to deliver projects on time.
- Oversee the complete lifecycle of installation projects, from planning to execution.
- Ensure all pre-installation documentation is accurate and compliant.
- Schedule and coordinate installations, maintaining efficient timelines.
- Communicate effectively with customers and internal teams to address concerns and provide updates.
- Collaborate across departments to ensure smooth project delivery.
- Maintain knowledge of ECO4 standards and ensure compliance throughout all projects.
About You:
- Exceptional organizational and management skills.
- Strong communication and interpersonal abilities.
- Proficiency with scheduling and project management tools.
- Great attention to detail and problem-solving skills.
- The ability to work collaboratively with diverse teams.
- Experience or knowledge of ECO4 regulations (advantageous but not essential).
If this sounds like something of interest, apply online today!
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