Systems Administrator (1st Line Help Desk Support)

Job specification

Position: Systems Administrator (1st Line Support)

Location: Bromborough

Hours: Monday -Friday 8:30-5:00

Salary: 27,000p/a

Our client is looking to expand their team within the IT department, they are looking for a Systems Administrator (1st Line Help Desk Support) this is an excellent opportunity for someone with IT systems management experience.

Duties

This job is focused on overseeing the patching and updating of Windows systems, providing 1st line support, and ensuring the smooth operation and security of IT systems for clients. The responsibilities include coordinating patch deployment, monitoring system health, resolving software issues, and providing customer support through a helpdesk platform. The role also involves communication with clients, support teams, and field engineers.

Skills:

• Experience in IT systems management or a similar role.
• Use of remoting software such as TeamViewer.
• Diagnosing and resolving application and Windows system-related issues.
• Use of ManageEngine an Advantage
• Imaging and installing Windows OS.
• Optimising and maintaining Windows OS.
• Diagnosing network-related issues including LAN and Wi-Fi.
• Use of Microsoft Office
• Hospitality and POS advantageous
• Nova and LED experience advantageous

Please call Mia at HR GO recruitment for more information at (phone number removed) or email (url removed)