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Working for a reputablebusiness based on the Norfolk/Cambridgeshire border, you will be responsiblefor providing 3rd line support to the customer base, both remotelyand on site.
Main Duties:
- Remote & On-site support for servers, networking and end user devices.
- Installation and maintenance of servers, networking equipment and desktops.
- Maintenance tasks for infrastructure systems such as backups, patch management and monitoring.
- Planning and installation of cloud systems such as Azure and other cloud-based systems.
- Acting as a mentor for 1st/2nd line engineers.
- Minimum of 3 years experience within an IT Support environment, both remotelyand on site.
- Technical experience in Windows Server and Desktop infrastructure, Active Directory services, Office 365, Sharepoint, Networking, VLAN configuration and troubleshooting.
- Knowledge of cloud services such as Azure
- Experience in installing and troubleshooting VoIP communications.
- Full UK Driving License
If you have the above and want to work for a company who goes above and beyond for its employees and customers, apply here now!
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