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IT Support Manager

Robert Half
Posted 11 hours ago, valid for 17 days
Location

Wisbech, Cambridgeshire PE14 0BA

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • We are seeking an IT Support Manager to join our client based in Cambridge, offering a salary between £50,000 - £55,000 depending on experience.
  • The ideal candidate will be a motivated individual, ready to contribute to a successful and growing business.
  • This role involves leading a team of 3 IT Technicians on the service desk, covering 1st, 2nd, and 3rd line duties.
  • The IT Support Manager will work on-site 3 days a week and remotely for 2 days, and a driving license is required.
  • Candidates should have relevant experience and qualifications, as the role requires a strong understanding of various IT systems and support technologies.

We are seeking an IT Support Manager to join our client based in Cambridge, the IT Support Manager will earn a salary between £50,000 - £55,000 depending on experience. The IT Support Manager will be a motivated individual, ready to join and contribute to a successful, and growing business. The IT Support Manager will lead a team of 3 IT Technicians, on the service desk who will cover 1st, 2nd and 3rd line duties. This role will require the IT Support Manager to be on-site 3 days per a week, with 2 days of home working, and will require a driving license.

Responsibilities:

  • Help desk
  • Team Leadership and Development
  • Tech and System support
  • General IT

Skills

  • Technical/ subject knowledge
  • Bespoke internal systems and company apps
  • 3CX Telephone Systems
  • Cloud storage technologies i.e. OneDrive / SharePoint
  • Data Backups
  • ERP systems
  • External software used by the business
  • Help Desk Management
  • iOS
  • Microsoft 365 (Exchange Online, SharePoint, Intune, Entra ID)
  • Microsoft Active Directory
  • Mimecast
  • Networking (DHCP, DNS, IPv4, VLANs, VPN)
  • Windows Desktop Operating Systems
  • Windows Server Operating Systems
  • Other technologies as required by the business

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.