IT Support Manager

Robert Half

Posted 16 hours ago, valid for 17 days

Wisbech, Cambridgeshire PE14 0BA

Full Time

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Sonic Summary

We are seeking an IT Support Manager to join our client based in Cambridge, offering a salary between £50,000 - £55,000 depending on experience.
The ideal candidate will be a motivated individual, ready to contribute to a successful and growing business.
This role involves leading a team of 3 IT Technicians on the service desk, covering 1st, 2nd, and 3rd line duties.
The IT Support Manager will work on-site 3 days a week and remotely for 2 days, and a driving license is required.
Candidates should have relevant experience and qualifications, as the role requires a strong understanding of various IT systems and support technologies.

We are seeking an IT Support Manager to join our client based in Cambridge, the IT Support Manager will earn a salary between £50,000 - £55,000 depending on experience. The IT Support Manager will be a motivated individual, ready to join and contribute to a successful, and growing business. The IT Support Manager will lead a team of 3 IT Technicians, on the service desk who will cover 1st, 2nd and 3rd line duties. This role will require the IT Support Manager to be on-site 3 days per a week, with 2 days of home working, and will require a driving license.

Responsibilities:

Help desk
Team Leadership and Development
Tech and System support
General IT

Skills

Technical/ subject knowledge
Bespoke internal systems and company apps
3CX Telephone Systems
Cloud storage technologies i.e. OneDrive / SharePoint
Data Backups
ERP systems
External software used by the business
Help Desk Management
iOS
Microsoft 365 (Exchange Online, SharePoint, Intune, Entra ID)
Microsoft Active Directory
Mimecast
Networking (DHCP, DNS, IPv4, VLANs, VPN)
Windows Desktop Operating Systems
Windows Server Operating Systems
Other technologies as required by the business

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.

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