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We are seeking an IT Support Manager to join our client based in Cambridge, the IT Support Manager will earn a salary between £50,000 - £55,000 depending on experience. The IT Support Manager will be a motivated individual, ready to join and contribute to a successful, and growing business. The IT Support Manager will lead a team of 3 IT Technicians, on the service desk who will cover 1st, 2nd and 3rd line duties. This role will require the IT Support Manager to be on-site 3 days per a week, with 2 days of home working, and will require a driving license.
Responsibilities:
- Help desk
- Team Leadership and Development
- Tech and System support
- General IT
Skills
- Technical/ subject knowledge
- Bespoke internal systems and company apps
- 3CX Telephone Systems
- Cloud storage technologies i.e. OneDrive / SharePoint
- Data Backups
- ERP systems
- External software used by the business
- Help Desk Management
- iOS
- Microsoft 365 (Exchange Online, SharePoint, Intune, Entra ID)
- Microsoft Active Directory
- Mimecast
- Networking (DHCP, DNS, IPv4, VLANs, VPN)
- Windows Desktop Operating Systems
- Windows Server Operating Systems
- Other technologies as required by the business
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.
