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IT Support Technician

IT Support Technician

Pure Resourcing Solutions

Posted 15 days ago, valid for 24 days

Wisbech, Cambridgeshire PE14 0BA

£24,000 - £28,800 per annum

Full Time

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Sonic Summary

We are recruiting an IT Support Technician for a dynamic IT Support team.
The role requires demonstrable experience in IT support or a helpdesk environment, ideally with a focus on customer service.
Key responsibilities include delivering 1st and 2nd line support and troubleshooting various technical issues.
The position offers a salary of $45,000 per year, reflecting the skills and experience required.
Sponsorship is not available for this role, so candidates must have the right to work in the country.

I’m excited to be recruiting an IT Support Technician on behalf of a fantastic client! This is a great opportunity for someone with a passion for IT and customer service to join a busy IT Support team and make an immediate impact.In this role, you’ll provide essential 1st and 2nd line support, assisting users with technical issues and ensuring smooth day-to-day operations. It’s a varied and hands-on position, perfect for a proactive technician who enjoys problem-solving and engaging with customers.Key Responsibilities:

Deliver 1st and 2nd line support, troubleshooting hardware, software, and connectivity issues via phone, email, and in person.
Log and manage support tickets, escalating where needed for efficient resolution.
Support Microsoft 365, Windows 10/11, and other key applications.

About You:

Demonstrable experience in IT support or helpdesk environment.
Great communication skills with a customer-focused approach.
Solid knowledge of Microsoft 365, Windows OS, and basic networking.

Please Note: Sponsorship is unavailable for this role.Next Steps: Apply Now!

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