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Customer Service Administrator

Prime Appointments
Posted 4 hours ago, valid for 23 days
Location

Witham, Essex CM8, England

Salary

£25,400 per annum

Contract type

Full Time

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Sonic Summary

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  • A manufacturing and production client in the Witham area is seeking a Customer Service Administrator for a 1-year maternity cover position.
  • The role requires 1+ year of experience in a similar role and offers a salary of up to 25,400 per annum, depending on experience.
  • Working hours are Monday to Thursday from 7.45am to 4.30pm and Friday from 7.00am to 2.30pm, with an expected start date by January 2025.
  • Key responsibilities include processing customer orders, answering the switchboard, and liaising with internal departments for scheduling and planning.
  • Candidates should possess strong customer service skills, be highly organized, and have a high attention to detail.

A manufacturing and production client of ours in the Witham area are recruiting a Customer Service Administrator to join their team. This is a 1-year maternity cover position working Monday - Thursday 7.45am - 4.30pm and Friday 7.00am - 2.30pm. Paying up to 25,400 per annum depending on experience. This role is seeking appointment by January 2025.

Key Duties include but are not limited to:

  • Processing customer orders (using the in-house system) received via email and liaising with customers to ensure their requirements are achievable and are met.
  • Answering the main switchboard, assisting where possible and diverting calls when required.
  • Liaising closely with internal departments to schedule planning, production and transport in line with customer installation programmes.
  • General office duties of filing and archiving.


Skills and Experience required to be considered for this Customer Service Administrator position:

  • 1+ year experience within a similar role
  • Strong customer service skills
  • Highly organised
  • Ability to prioritise
  • High attention to detail


If you feel like you meet the above criteria & would like to be considered for this Customer Service Administrator position, please apply with your CV and contact Abi at Prime Appointments for a confidential chat. #officejobs

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