Project Manager - Service Design and Business Change

Job summary

• Job title: Project Manager - Service Design & Business Change
• Organisation: Unitary Authority
• Contract type: Permanent or 24-month FTC (up to you)
• Employment type: Full-time
• Working hours: 37
• Salary: £51,800 - £57,100 (depending on experience)
• Working Environment: Hybrid, average 2 days per week in office
• Location: South Essex, England
• Annual leave: 25 days up to 32 days - based on length of service
• Pension: Local Government Pension Scheme - one of the most generous pension schemes in the UK
• Additional benefits include wellbeing support, learning and development, and a range of salary sacrifice schemes.

OverviewA unitary authority nestled deep in South Essex is looking to recruit a Project Manager to lead on the delivery of critical service design and business change projects supporting the council's transformation agenda.Key responsibilities

• Project Delivery: Manage and deliver projects from start to finish within time, quality, and budget constraints.
• Stakeholder Management: Develop strong relationships with key stakeholders and project board members.
• Project Control: Ensure clear governance by managing project tolerances and utilising project standards and tools.
• Resource Coordination: Coordinate internal and third-party resources for successful project delivery.
• Risk Management: Identify and manage project risks with appropriate controls and escalation.
• Documentation & Communication: Deliver high-standard project documentation and communications.
• Project Planning: Develop and own detailed project plans to monitor and track progress.
• Project Leadership: Lead all project stages and development plans.
• Progress Monitoring: Monitor project progress and take corrective actions as needed.
• Reporting: Provide regular project reporting and updates.
• Budget Management: Manage project budgets.
• Dependency Management: Ensure dependencies on other projects are identified and managed.
• Transition Management: Manage the smooth transition of projects into operational business as usual.
• Strategic Alignment: Ensure projects reflect corporate strategic aims and deliver benefits.
• Quality Assurance: Provide quality assurance, project health checks, and performance monitoring, reporting to senior management as required.

Skills and experience

• Proven experience managing the end-to-end delivery of complex non-technical service design or operational/business change projects in a public sector organisation to a variety of customers, leading complex, high-profile, time-dependent projects to successful delivery.
• Experience working in a local authority or the wider public sector (NHS, health, blue light services) will strengthen your application.
• Excellent knowledge of project management tools and techniques, including stakeholder management, planning and dependency management, issue and risk management, and budget and resource management.
• Ability to manage resources in a matrix environment, coordinate and motivate others, which is essential to the success of this role.
• Experience in change management and business/operational readiness.
• Excellent stakeholder management and communication skills.
• Competence in financial management.
• Excellent MS Project skills and the ability to create robust project schedules with a traceable critical path

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

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