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Customer experience manager
Customer Experience Manager

Customer Experience Manager

Harnham - Data & Analytics Recruitment

Posted 5 days ago, valid for 12 days

Witham, Essex CM8 1UG

£35,000 - £42,000 per annum

Full Time

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Sonic Summary

The Customer Experience Manager position is based in Romford, Essex, offering a salary between £40,000 and £50,000 plus a bonus, with the requirement of being a UK resident as sponsorship is not available.
The role involves leading analytics efforts within the Customer Experience team, focusing on technical customer requirements.
Candidates must have a background in financial services and strong experience with Google Analytics (GA4) and data visualization tools like Tableau.
Excellent communication skills and the ability to engage with key stakeholders are essential, along with comfort in handling analytical data.
A minimum of 3 years of experience in a relevant analytics or customer experience role is preferred.

CUSTOMER EXPERIENCE MANAGER

£40,000 - £50,000 + BONUS

ROMFORD, ESSEX - 1 DAY A WEEK

*Please note, this company cannot offer sponsorship and you must be a UK resident to apply*

THE COMPANY

This multi-award-winning Travel Insurance broking group have 2 brands - they've covered over 30 million customers across the UK, Australia and Ireland.

THE ROLE

You'll be sitting in the Customer Experience team, where you will taking a lead on all things analytics for the team, creating technical customer requirements.

SKILLS + EXPERIENCE

Financial services background is a must-have
Strong Google Analytics experience (GA4)
Data visualisation - Tableau
Strong communication and key stakeholder engagement skills
You must be comfortable with analytical data

HOW TO APPLY

If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.

KEY TERMS

IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and Target, Adobe Target, Maxymiser, VWO, Visual Website Optimiser, Tag Manager, Tag-manager, Tagging, Tag Management, Set Up Tags, Manage Tags, Manage Tagging, Managing Tags, Managing Tagging, Setting Up Tags, Analytics Tracking, Implement Tags, Implement Tagging, Tagging Implementation, Tag Implementation, Tracking Implementation, Analytics Implementation

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