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Customer Experience Manager

Harnham - Data & Analytics Recruitment
Posted 14 hours ago, valid for 13 days
Location

Witham, Essex CM8 1UG

Salary

£35,000 - £42,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Experience Manager position offers a salary between £40,000 and £50,000 plus a bonus, located in Romford, Essex, with a requirement to work in the office one day a week.
  • Candidates must have a financial services background and at least 3 years of relevant experience to be eligible for this role.
  • The position involves leading analytics efforts within the Customer Experience team and creating technical customer requirements.
  • Strong experience with Google Analytics (GA4) and data visualization tools like Tableau is essential, along with excellent communication skills.
  • Please note that this company cannot offer sponsorship, and applicants must be UK residents to apply.

CUSTOMER EXPERIENCE MANAGER

£40,000 - £50,000 + BONUS

ROMFORD, ESSEX - 1 DAY A WEEK

*Please note, this company cannot offer sponsorship and you must be a UK resident to apply*

THE COMPANY

This multi-award-winning Travel Insurance broking group have 2 brands - they've covered over 30 million customers across the UK, Australia and Ireland.

THE ROLE

You'll be sitting in the Customer Experience team, where you will taking a lead on all things analytics for the team, creating technical customer requirements.

SKILLS + EXPERIENCE

  • Financial services background is a must-have
  • Strong Google Analytics experience (GA4)
  • Data visualisation - Tableau
  • Strong communication and key stakeholder engagement skills
  • You must be comfortable with analytical data

HOW TO APPLY

If this sounds like the role for you, swiftly send over your CV to Izzi at Harnham by using the link below.

KEY TERMS

IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and Target, Adobe Target, Maxymiser, VWO, Visual Website Optimiser, Tag Manager, Tag-manager, Tagging, Tag Management, Set Up Tags, Manage Tags, Manage Tagging, Managing Tags, Managing Tagging, Setting Up Tags, Analytics Tracking, Implement Tags, Implement Tagging, Tagging Implementation, Tag Implementation, Tracking Implementation, Analytics Implementation

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.