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Customer Service AdvisorTemporary, 2 months+ £20 UmbrellaEssex
Hamilton Woods Associates are currently recruiting for a Customer Service Advisor on a temporary basis, for an organisation based in Essex.
Duties and Responsibilities of the Customer Service Advisor:
- Manage and monitor the Customer Service inbox
- Act as first point of contact
- Log and schedule any repairs from customers
- Record and document customer details accurately
- Manage KPI's
- Handle complaints and escalate if necessary
Essential Requirements of the Customer Service Advisor:
- Previous customer service experience (essential)
To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.
