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1st Line Support Technician

Rutherford Briant
Posted a month ago, valid for 6 days
Location

Witham, Essex CM8 1UG

Salary

£24,000 - £28,800 per annum

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Contract type

Full Time

Retirement Plan
Life Insurance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Junior 1st Line Support Technician at a growing Managed Service Provider (MSP) in Essex.
  • Candidates should have at least 1 year of experience in IT support and possess strong customer service skills.
  • Responsibilities include working with Active Directory, Microsoft Operating Systems, Office 365 Admin, and configuring new computers.
  • The role offers a personalized professional development plan with certifications funded by the company, along with benefits like life insurance and a pension scheme.
  • This is an excellent opportunity for those looking to grow and develop within a supportive and experienced team.

Are you being Junior 1st Line Support Technician looking to grow and develop professionally? Are you able to offer 1st class customer service and help users to problem solve?

We are working with a growing MSP based in Essex, this role is an expansion to the current team. You will be working within a tightknit Helpdesk, with some very experienced technicians to learn from. As well as learning from your peers you will get the chance to have a personalised professional development plan with certification paid for by the business.

Responsibilities: As a 1st Line Support Technician, you will…

  • Experience with Active Directory
  • Knowledge of Microsoft Operating Systems (7-11)
  • Office 365 Admin
  • Installing & configure new computers.

Requirements: As a 1st Line Support Technician, you will need…

  • At least 1 year within IT Support
  • Strong customer service skills
  • Desire to learn & develop

Benefits: As a 1st Line Support Technician, you will get…

  • Professional Develop Plan & Certifications
  • Life Insurance
  • Pension Scheme

If you are looking for the chance to develop within a well-established and growing business, APPLY NOW!

Rutherford Briant is passionate about equity, diversity, and inclusion. We seek individuals from the widest talent pool and encourage underrepresented talent to apply to vacancies with us. We are committed to recruitment processes that are fair for all, regardless of background and personal characteristics.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.