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An experienced Support Administrator is required to join a leading Independent Global Loss Adjuster providing Loss Adjusting, Claims and Risk Management Services where you will join their Essex Team working together fully supporting each other and the Loss Adjusting/Management Team.
You will report to the Claims Manager and be responsible for providing administrative support to the Claims team where they work with both the UK and Europe handling a mixture or Property & Liability (Personal Injury) losses through to settlement.
Key responsibilities:
• Ensuring data is accurately input in order to achieve high standards of quality and management information.
• Diary management
• Booking and arranging appointments, allocating post to files, scanning documents, photocopying and filing
• Dealing with external queries
• Liaising with Loss Adjusters as and when required
• Running, checking and analysing management reports
• Attending client review meetings
• Taking minutes/notes and actions arising from meetings
• Assist in onboarding all new clients
• Liaise with Brokers and Insurers
• Carry out other general administration tasks as and when required.
About you:
- Exceptional communication skills and experience as well as excellent organisational skills with a strong focus on quality
- The ability to forge and develop strong relationships both internally and externally.
- Experience working within a Customer Services/Insurance related role.
- Thrive in a high-pressured working environment.
- Have strong working knowledge of MS Office applications, particularly Word, Excel, Outlook and PowerPoint. Advanced Excel knowledge would be advantageous.
- Be happy to work from an office base within a Team environment.
Salary and Benefits:
• Competitive Annual Basic Salary
• Hours are Monday to Friday 9.00am-5.00pm
• 25 days holiday per annum plus bank holidays
• Healthcare Scheme
• Pension - 8% Employer, 2 % Employee
• Life Assurance
• Health Insurance
