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Customer Service Administrator

The Recruitment Group
Posted 2 days ago, valid for 13 days
Location

Witney, Oxfordshire OX28 6HG, England

Salary

£26,000 - £28,000 per annum

Contract type

Full Time

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Sonic Summary

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  • We are seeking a Customer Service Administrator for a well-established company in Witney.
  • The role requires managing customer accounts, processing orders, and handling inquiries via phone and email.
  • Candidates should possess excellent communication skills and attention to detail, with a professional demeanor.
  • Experience with Amazon systems and SAP is advantageous but not mandatory.
  • The salary for this position is competitive, and candidates should ideally have a minimum of 1 year of relevant experience.

We are working in partnership with a well-established company in Witney who are looking for a Customer Service Administrator to join their small friendly team.

As Customer Service Administrator, you will manage customer accounts and develop good working relationships, whilst being part of a professional and friendly customer service team.

The role involves processing orders, invoicing, confirming orders/ stock levels and expected delivery dates, processing returns, answering customer enquires both by phone and email and dealing with Warranty claims and product queries.

The ideal candidate will have excellent communication skills, a professional manner, be organised and resourceful with excellent attention to detail.

Knowledge of Amazon systems/Marketplaces and experience with SAP would be an advantage but is not essential.

If you would like to know how we will store and process your data, please read our GDPR Data Protection Statement on The Recruitment Group website.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.