Customer Service Administrator

We’re looking for a Customer Service Administrator to work for a local manufacturing company based in West Oxfordshire.

You will ensure that all customers receive first class service at all times, exceeding their expectations.

You will interpret customer schedules and raise Sales and Work orders to meet these requirements whilst dealing with everyday queries raised by the customer.

Specific duties will include:

• Follow up quotations where appropriate
• Support the external Sales team
• Receive and process Customer orders, schedules and to raise corresponding sales and work orders when appropriate
• Analyse and action customer schedules to meet requirements
• Respond with Customers’ telephone queries on a continuous basis
• Advise the Customer of any change that might affect their requirements
• Advise the Customer of price changes to existing components where required

You will have good communication skills and be confident on the phone. The ideal candidate will have good computer skills and excellent attention to detail.

An understanding of Customs (Import/Export) is desirable.

Experience of working in a manufacturing/logistics environment is desirable.

You will be a team player with the ability to manage and prioritise tasks and work to tight deadlines.

Our client offers an excellent range of benefits and Fridays off!

If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement.

For more information and to apply, get in touch with our Witney branch or click 'Apply Now' to submit your application.

We wish you the best of luck in your job search!