Internal Account Manager

My IT client are looking for an Internal Account Manager to join them on a permanent basis.

The Internal Account Manager will work to develop new business opportunities and to manage all new and existing key accounts. Working alongside a BDM you will be responsible for building and maintaining relations with your customer base, new clients and the internal teams.

Account management will be through self-generated leads which will involve cold calling.

You will be self motivated with excellent planning and organisational skills. The role will focus on developing a new account base leveraging existing relationships working alongside a Business Development Manager.

Some of your key responsibilities will include:

• Win new business through pro active outbound telephone activity and to manage new and existing relationships.
• Provide professional and time effective account management a customer services to a portfolio of customers
• Manage all customer service incidents within a timely manor
• Build and manage a pipeline of larger ongoing opportunities

Key Skills and Attributes

• IT sales experience
• Ability to work towards targets
• Keep abreast of new development and products in both software and hardware

Desirable Experience

• Experience of networking and wireless networking
• Knowledge of software solutions
• Knowledge of server & infrastructure hardware
• Experience working within the Public Sector and knowledge of Public Sector frameworks