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New Temp - Perm position in Woking seeking an experienced Billing, Credit Control / Administrator.
Client Details
New Temp - Perm position in Woking seeking an experienced Billing, Credit Control / Administrator.
Description
- Assist in the day-to-day administration of all commercial and customer-related interactions concerning
- The post sits within a team whose principal purpose is to ensure all related business activities are executed effectively;
- Invoices from sales are calculated and billed expediently, accurately, and all other customer transactions are provided to a consistently high quality.
- The role's responsibilities include being a point of contact for new and existing customers enquiring about opening and closing accounts, meter readings, and all aspects of the role
- The role will also entail supporting company processes, identifying areas for improvement, designing and implementing process changes, and monitoring the results to ensure that the new processes are successful.
- This role combines both customer-facing activities and the use of back-office systems.
- As a result, the role demands high standards of customer service combined with good levels of numeracy and accuracy when interpreting information provided by metering and billing systems
Profile
- Experience within Billing/Credit Control experience
- Good improvements to processes and a clear demonstration of this
- Capable of working to a consistently high standard in a customer-facing role
- Good communication and inter-personal skills including the ability to clearly explain complex matters to customers
- The ability to act calmly and effectively in potentially confrontational situations
- May be working towards an accountancy degree
Job Offer
Billing, Credit Control / Administrator
- Salary 25-32k
- 25 Days Holiday
- Pension
- Hybrid Working
- Additional Company Benefits
