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Customer Service Co-ordinator

Faith Recruitment
Posted a day ago, valid for 16 days
Location

Woking, Surrey GU227PX, England

Salary

£11.44 per hour

Contract type

Part Time

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Sonic Summary

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  • Our client is looking for a Customer Service Co-ordinator to assist during a busy period.
  • The role involves providing efficient and friendly customer service, including order processing support.
  • Candidates must have prior experience in customer service and possess strong communication and organizational skills.
  • The salary for this position is competitive, and immediate availability is required.
  • Proficiency in Word and Excel, along with a professional telephone manner, is essential for success in this role.

Our client is seeking a Customer Service Co-ordinator to support through a busy period. The purpose of this role is to provide efficient, friendly, and accurate customer service and order processing support.

Duties:

  • Review and verify orders for accuracy
  • Promptly enter customer orders into the system
  • Coordinate with customers to organise delivery
  • Handle customer calls professionally and courteously
  • Respond to customer emails in the inbox
  • Escalate unresolved order issues to management
  • Address enquiries from customers as quickly as possible

Skills & Experience:

  • Strong communication skills
  • Ability to work well as part of a team
  • Proficiency in Word and Excel
  • Professional telephone manner
  • Strong organizational skills.
  • Prior experience in a customer service is required

To be considered you must be available immediately!

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.